Cancellation of Line

On the 29th June 2015 i emailed telkom to cancel my number as we closed our business. I received and automated response on the same day at 03.43pm from [Email Removed] i was advised telephonically and on the email it will take 30 day to cancel the line. When i followed up early August i was told they could not find any request. But that my account was in arrears. i said i was not going to pay my account until i received confirmation my request has been processed. It took 2 days to try and get through to the relevant department and then to be told she cannot help if very frustrating.<br> <br> I dont know what to do, i will not pay the account until i have confirmation my line has been cancelled.<br> Such bad service no one cares!!<br> <br>