Cancellation of Line
<p>I have email Telkom 3 times to cancel my telkom line but yet i am still getting billed. I have also phone multiple times with no luck. I have contacted Telkom via facebook and just get told they are looking into it. I have also emailed all the emails about cancelling the line. Now i am getting letters of demand and had zero respones</p>
Good day Kyle,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
Good day Kyle,
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
How long must i wait until Telkom actually does something? In the mean time im the one that is receiving letters of demand because after numerous telephone call and 3 emails and emailing you on the email address provided to me via facebook still nothing. This has been going on for over 6 months surely it would have been resolved by now. Maybe pick up the phone and phone me.
How long must i wait until Telkom actually does something? In the mean time im the one that is receiving letters of demand because after numerous telephone call and 3 emails and emailing you on the email address provided to me via facebook still nothing. This has been going on for over 6 months surely it would have been resolved by now. Maybe pick up the phone and phone me.