Cancellation of land line contract

<p>I have been trying to cancel my Telkom land line contract for 3 months now.</p> <p>I have followed all protocol including emailing required documentation to specific email addresses. I received an automated response saying an agent will be in contact with me however despite numerous more attempts at emailing them, no agent has contacted me 3 months later.</p> <p>I then tried contacting them directly and some reassurance was given saying that they will follow up and backdate the cancellation however today I get my third consecutive bill after trying to cancel.</p> <p>Telkom have been utterly unresponsive and shown complete disregard for my requests even following the correct channels. Ive given ample time for them to resolve this, however there seems to be a lack of interest on their side, as long as they keep getting money from their customers.</p>