Cancellation of ISP

<p>On the 8 June 2017, i sent my cancellation form to ********** i get a reply back stating service consultant will contact me back with in 21 day. 21 days really Telkom. Why so long to answer a person who wants to cancel their service with you? I think this is shocking.</p> <p>Well i know it is not 21 days yet, but do you now expect me to pay another month?</p> <p>I will be cancelling my line and ADSL shortly as well, will the same service happen then as well?</p>