MF
Michael F

1 reviews | Active since Oct 2015

20 Jan 2016, 02:25

Cancellation of Internet account

I canceled my internet account 8 months ago and Telkom is still billing me R199 rand every month.<br> <br> This concerns me as there are a lot of similar complaints. Why should we, customers, be paying for services we do not use and have to constantly request to cancel?<br> <br> Please Hello Peter help me and all customers in a similar situation. This Telkom robery must stop.<br> #TelkomMustFall <br> <br> Please see the previous compaints I did through Hello Peter and Telkom actually rep**** saying they would solve the problem. 2 complaints, 2 answers, 4 months later = I am still being billed. <br> <br> http://hellopeter.com/telkom/complaints/being-billed-6-month-after-canceling-my-contract-***<br> <br> http://hellopeter.com/telkom/complaints/9-months-to-cancel-contract-and-still-waiting-***-***<br> <br> My Telkom account is: *** <br> My ID is: *** <br> <br> Someone please HELP!!!!<br> <br>

0
Replies (1)
Telkom
Telkom's reply20 Jan 2016, 02:53
Official
Hello mikefig1984,

We are very sorry for the inconvenience caused.

This response serves as confirmation that your query has been received; an agent will contact you to obtain further information.

Should you need to contact us, please do so via email: ***.

Your reference number is: SM164453.

Kind Regards
Gadija
Telkom Social Media Team