CANCELLATION OF INTERNET

From: Barry van der Heever <br> Sent: 12 October 2015 10:22<br> To: [Email Removed]<br> Cc: [Email Removed]<br> Subject: Telkom *** [***] RE-ACTIVATE MY INTERNET<br> <br> Dear Telkom<br> <br> NOT HAPPY<br> <br> I spoke with Florence in retentions department and we discussed different the options should I decide to cancel my data portion of ADSL on the 7th September 2015. I did tell her NOT to cancel my internet and leave my current package promotion as is. I then discovered on Saturday 10th of October 2015 my internet was cancelled . I made a payment R654.00 on the 7th October 2015 and no longer was able to access the internet. <br> <br> I then spoke with Rethabile on Saturday morning *** and she said that FLORENCE cancelled my internet and she will call me back this morning to have my services re-instated. NO CALL received<br> <br> Please can someone call my regarding this urgently on *** <br> <br> Regards,<br> Barry<br>