Cancellation of incorrect/********** mobile contra

After months (April - June '15) of trying to cancel a contract opened in error and/or **********ly, by Telkom's LTE force (where I received atrociously shocking service, I might add), my case reached the hands of a gent by the name of Elton Mfolo. Dude is a rockstar, he owned the issue, got back to me as promised, kept me appraised and followed up with the respective individuals/departments within telkom. He even contacted me on weekends to provide me with some feedback! Today as I sit and write, the contract has been cancelled and I've been credited with funds incorrect debited from my bank account. All that's left is for their collections company Nudebt to get off my back...but I'm not fearful because Elton has already been in touch with them! <br> <br> Everyone I spoke to (managers, team leaders, service agents) about this issue were either not interest, did not know what to do or did not keep to their promises of getting back to me with resolutions - which was highly infuriating. Sad thing is that people like Elton are seldom appreciated by companies they work for and never last long because they are lapped up by those who see value in them. <br> <br> Once again thanks Elton!<br>