Cancellation of fixed line

<p>I canceled this line***) on 6February 2016 and still im getting billed on this line. Did the second notification with all the nessesary documents they needed again on 5 April 2016. Sent a complaint email to them on 28 April 2016 and on 30 April 2016 and never got any reply. Did so again on 5 May 2016. I have had telefonic conversationst as well and I was told it normally takes two months after cancelation for their accoundt department to rectify the problem and then sort out the amounts owed on the account that they are bobilling me for. AND STILL NOTHING! Phone line whas however disconnected in Febuary 2016? The call I made to the call center stated that this issue has been resolved and yet again im getting billed over and over. This issue has to now stop or ill will have no other option as to take this matter further. Further more i also want to know why I have two numbers specified under my account *** and ***) as i only app**** for one, which I repeat again I CANCELED THIS ACCOUNT IN FEBRUARY 2016!!! I WILL NOT BE HELD RESPONSIBLE FOR YOUR ACCOUNTS DEPARTMENT NOT DOING THEIR JOBS!!!! I WILL NOT PAY!!!! Im still waiting to be contacted by them so this account with them can now be stopped.!!!!! </p>