Cancellation of Fibre

<p>Telkom must please close down all customer call centres because they are redundant. I have app**** for Telkom Fibre is July, my area is Fibre ready and my neighbour have Telkom Fibre since June. In September, after no progress, I decided to cancel. I think I have phoned 6 times already to cancel the order. Twice or three times an email was sent to some back office for cancellation – I have one of these being forwarded to me as proof since nothing happened the previous times. Then some consultant told me they will try and cancel it. In the industry I work in – if I tell a customer I will try he will walk out the door, this is beyond pathetic.</p> <p>I can get married and then divorced, I can go to the moon and then back in a space rocket. But I cannot cancel a Telkom Fibre.</p> <p>I never ever want a Telkom product, even for free.</p>