Cancellation of DSL Line
<p>Hi,</p> <p> </p> <p>My grandmother cancelled her DSL line on the 2nd of February after 2 months the line is still not cancelled, I have called 4 times about this and everytime someone says they need to escalate this to there retentions department.</p> <p> </p> <p>When I phoned again, and asked to speak to there retentionals they agent says to me they dont have a direct line to them. and that I need to mail and email address.</p> <p> </p> <p>I did this with no repsonse or acknowlogement.</p> <p> </p> <p>If anyone can give me a direct line to the retentions or even if retentions is watching this. please reply with help.</p> <p> </p> <p>or someone that I can phone.</p>
So after many message and phoning Telkom has still not done as requested and cancelled my grandmothers ADSL line.
I have sent many message and phone calls and even sent message on this board with no repsonse. they keep telling us the they tried to phone and no one ever called.
got the phone bill this month still with the adsl line on.
typical service.
So after many message and phoning Telkom has still not done as requested and cancelled my grandmothers ADSL line.
I have sent many message and phone calls and even sent message on this board with no repsonse. they keep telling us the they tried to phone and no one ever called.
got the phone bill this month still with the adsl line on.
typical service.