cancellation of Debit Order

<p>In Oct 2014, I cancelled a mail box billing of R15.69 with Telkom, which they have record of. However, to this day, my bank account gets debited on a monthly basis for this amount. No matter how often I speak to Telkom via the telephone or face to face in their offices, they are *********** and unable to a) find the debit b) to cancel the debit. This is costing me a lot of money, however out of principle I am going to fight this all the way, a Telkom are *****ing my money without my permission. That my bank are unable to assist, is another issue and is being addressed in this forum as well.</p>