DR
Don R

1 reviews | Active since Mar 2019

05 Mar 2019, 15:19

Cancellation of Data LTE

I have been trying to cancel my LTE data subscription from December 2018 , I have gone to the telkom store and logged the cancellation online as well Even writing numerous emails to the particular department didnt help , no reply See below Can I have a update?????????????? I have tried from Dec 2018 to cancel

From: Don van Rooyen ********** Sent: Wednesday, 27 February 2019 2:47 PM To: 'Bhekisisa Mvubu (B)' ********** Cc: ********** ********** Subject: FW: cancellation change date Importance: High

Can I have a update??????????????

From: Don van Rooyen ********** Sent: Tuesday, 26 February 2019 11:36 AM To: 'Bhekisisa Mvubu (B)' ********** Cc: 'Neo Letsipa (NL)' ********** Subject: RE: cancellation change date Importance: High

Please reply ?????????

From: Don van Rooyen ********** Sent: Monday, 25 February 2019 11:18 AM To: Bhekisisa Mvubu (B) ********** Cc: Neo Letsipa (NL) ********** Don van Rooyen ********** Subject: Re: cancellation change date

Good day

Can I urgently get feedback as I have canceled end of December ?????????

Regards

Don van Rooyen ********** 406

On Fri, 22 Feb 2019 at 15:06, Bhekisisa Mvubu (B) ********** wrote: Good day I see that you did an order for the customer Donvan Van Rooyen order no ********** 05A. Please note that the customer requested His service to be cancelled immediately which was suppose to be on the 08/02/2019 since the order was done on the 08/01/2019. But you requested that the service should be cancelled on the 17/05/2019 please change that to todays date and please call customer and explain to him, regarding to his billing . Affected no Wireless( ********** 717) Customer details Mr Don van Rooyen **********

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