MC
Marc C

1 reviews | Active since Apr 2012

05 Jan 2017, 11:21

Cancellation of contracts

<p>I have submitted a cancellation requestion at the beginning of December 2016 to have my two contracts terminated on the 31st of December 2016 and converted to prepaid as my 24 months has ended. My two contracts are still active and the cancellation departments are not getting back to me.</p>

0
Replies (2)
Telkom
Telkom's reply06 Jan 2017, 09:26
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to Cancellation Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

MC
Marc C's update14 Jan 2017, 10:51
Reviewer Update

Hi,

If my contracts are not on prepaid by next week, i will be taking legal action.

Marc.