NM
Nokulunga M
1 reviews | Active since Oct 2014
05 Aug 2015, 10:18
Cancellation of contracts
I am enquired on the 31 July to cancel all my contracts with Telkom. I havent recieved any of my settlement to the contracts or a call to say we have recieved a queury or anything. I called the call centre yesterday and they said they cant help me so i should wait for some to call me. My refference number for the case logged on friday is #***4
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Telkom's replyOfficial
05 Aug 2015, 11:37Hello Lungamak,
Sorry to hear about your experience.
Your query has been escalated to our Cancellation department to investigate and provide feedback.
Your reference number is SM131807
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about your experience.
Your query has been escalated to our Cancellation department to investigate and provide feedback.
Your reference number is SM131807
Kind Regards
Charl
Telkom Social Media Team
Telkom's reply05 Aug 2015, 11:37
Official
Hello Lungamak,
Sorry to hear about your experience.
Your query has been escalated to our Cancellation department to investigate and provide feedback.
Your reference number is SM131807
Kind Regards
Charl
Telkom Social Media Team
Sorry to hear about your experience.
Your query has been escalated to our Cancellation department to investigate and provide feedback.
Your reference number is SM131807
Kind Regards
Charl
Telkom Social Media Team