1 reviews | Active since Aug 2016
Cancellation of contract woes Constantly
<p>I have 2 contracts with Telkom mobile currently a previous one I cancelled in August,telkom mobiles retention team is the worst they dont reply to emails and the 180 customer service line never knows whats going on and cannot provide any feedback.My contract should have been cancelled yesterday as I have done everything I need to on my side having sent in all needed documentation 17/10/2016! Cancelling services with Telkom is like pulling out teeth I cant wait till my last contract expires so I dont have to go through this ever again.</p>
I have contacted the customer service number once again and was advised that my case has not been assigned? How does that even make sense when my contract should have been cancelled yesterday? He also advised that the case hasn't even been updated how when I sent in all my documents a month ago?
I have contacted the customer service number once again and was advised that my case has not been assigned? How does that even make sense when my contract should have been cancelled yesterday? He also advised that the case hasn't even been updated how when I sent in all my documents a month ago?