Cancellation of contract with Telkom mobile !

App**** for cancellation of contract on 31 August. Contract was expiring 30 Sept 2015. Heard not a word from Telkom. Send various emails, phoned various times, either someone says Telkom will contact me or simply just no answer at any number. Drive all the way to Pta, was told someone will contact me. Send more mails. Have not heard a word from Telkom. Received 2 sms's this morning that my contract has been updated! What the hell does that mean? Is it cancelled? I can still phone and have internet access!!! Or is the contract renewed without my permision. Even received an account for October which has just started. What the hell is going on at Telkom? There are no word to describe the bad and NO SERVICE at all! I would not recommend Telkom to ANYBODY!!! I want my contract to be back dated as cancelled to 31 August 2015, that was my first notice and I want that to happen TODAY !!!!