Cancellation of contract - no feedback

Case ***3 refers.<br> <br> I logged a request at the beginning of February for 3 numbers of mine to be migrated to Prepaid as I do not wish to renew the contract.<br> <br> On your cancellation form, I specified 3 numbers. 2 out of the 3 numbers have been migrated, and the remaining 0722****** number has not been migrated.<br> <br> your useless call centre cannot provide an update, neither can your social media team. i have already been billed incorrectly by telkom and don't want this to happen again. can someone please call me urgently -- migration is supposed to happen ASAP.