NG
Nellencia G

1 reviews | Active since Jul 2016

01 Jul 2016, 11:54

Cancellation of Contract and Refund

<p>I have cancelled my contract with Telkom Mobile on the 1 March 2016. My contract was only cancelled in June.</p> <p>I dont understand all the delays in your cancellation process. Further to this I was given a reference number for a refund and I see telkom still takes money from me on the 30 June 2016. I want my refund of R467 and my R127.50 that was taken. Please can you look at the calls/cases and advise me why do you need to call me if I have instructed you I dont want the number and want my money. Case Numbers: ********** 8, ********** 9, ********** 4.</p>

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Replies (1)
NG
Nellencia G's update04 Jul 2016, 09:19
Reviewer Update

Hi Keagan

Please can you advise me when will I have feedback on this Issue? I need to know when the refund will take place.

Thanks