Cancellation of contract

Good day

On January 2022 telkom tried to deducted out of my account for a cell phone whereby the contract was over 2 years and I cancelled the contract on 15 Oct 2021 , she informed me to cancelled the contract the amount is R1575.82, I ask the telkom consultant is the amount R1575.82 to cancelled the contract, she said yes this is what I own for the instrument and I ask her is there no outstanding amount. and they confirmed no outstanding amount. On January 2022 on the 15 Telkom decided to deducted out of my account for this cell phone and February 2022. After I query them on 17 February reference number ***, They told me it was a June 2021 debit order which they did not receive the money when I check my records it shows the debit order went off , i've send the records as well. On February 2022, 15 they tried again and hand me over to Lawyers. for amount i did pay. On 08/03/2022 i forward again the statement with payment been done on 15 June 2021.