Cancellation of contract

<p>I have a telkom contract which expired in Jan 2017 , I went into a telkom shop and they gave me the form to complete to cancel the contract of which I did. I sent the e-mail on the 25/01/2017 , received a confirmation e-mail stating that the contract is set be cancelled on the 28/02/2017 , of which did not happen I have been billed for March and now April . I even called the call centre spoke to an agent he assured me that he will make sure the contract will be cancelled and to date , I'm still struggling to date , can I have some assist here </p>