Cancellation of contract

<p>I am extremely frustrated with TELKOM. I cancelled my contract number ********** 937 on the 21 December 2016.It was in the 5 day cool off period. I have heard nothing from TELKOM, Now they deducting money from my account. I have called TELKOM customer care serveral times,spoke to so many people but nobody gets back to me. I have emailed my cancellation form to the cancellation department, I have emailed ********** Puseletso, ********** Nobody follows up on my situation. Almost 2 months trying to cancel my contract. Please stop debting my account,I have cancelled this contract. I am waiting for Sell Direct to collect device since 21 December 2016.</p>