1 reviews | Active since Jan 2017

05 Jan 2017, 10:41

Cancellation of contract

<p>I've been trying to cancel my cellphone contract. We sent in the request 3 months ago and they still keep on taking money outo of the account. I then sent another cancellation request because they hadnot done the previous one and this was a month ago and still nothing has changed. </p>

0
Replies (3)
Telkom
Telkom's reply06 Jan 2017, 10:04
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

's update11 Jan 2017, 21:05
Reviewer Update

I still have not been contacted and my contract is still running.

's update11 Jan 2017, 21:06
Reviewer Update

I refuse to pay for another month! Never mind that I should be refunded for the past 3 months paid!