Cancellation of contract

<p>I have cancelled a 5 GB data contract at Telkom and did receive good service at the Mall@Reds branch. Everything went smooth and the cancellation form was completed, but I still get billed for the contract. Telkom's website states clearly if one wants to cancel a contract, go to store or email. I went to the store and as the 5GB is a sim only, I can cancel given a 30day period, stated on their website. The contract I want cancelled is ***. I followed the correct procedure, Telkom now needs to deliver and not make empty promises. </p> <p>Please cancel this contract!!</p>