CM
Colette M
1 reviews | Active since May 2016
09 May 2016, 16:44
Cancellation of contract
<p>Contract for number *** have been cancelled. I cancelled it over the phone and was advised that I had to go into a telkom shop, I took of time and did so. I visited the Telkom shop in Greenstone Mall and cancelled with one of the consultants. She advised that she will cancell it and will receive notification that it will be done. The following reference number was given Ref: 184 245 45. I phoned Telkom number that was given 180 or 081 180 and still up untill today nothing was done. I have not used the modum for months and still get charged after I have cancelled the contract. Please advise when this will be done and when my money will be reversed ????????</p> <p>C Meyer</p>
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Replies (2)Telkom's replyOfficial
13 May 2016, 10:20Good day colettemeyer
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply13 May 2016, 10:20
Official
Good day colettemeyer
Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Moenieb.
Telkom Social Media Team.
CM
Colette M's updateReviewer Update
16 May 2016, 17:47Still no feedback, SMS phone call nothing still waiting for response ???? Please advise?
CM
Colette M's update16 May 2016, 17:47
Reviewer Update
Still no feedback, SMS phone call nothing still waiting for response ???? Please advise?
