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Nelson N

1 reviews | Active since Sept 2013

03 Mar 2016, 15:50

CANCELLATION OF CONTRACT

I HAVE CANCELLED MY LANDLINE CONTRACT IN NOVEMBER 2015. I GOT A REFERENCE NUMBER (***) IN JANUARY 2016 VIA COMPLAINT THRU HELLOPETER. I GOT AN SMS FROM TELKOM SAYING THEY ARE SORRY FOR ME LEAVING BUT I AM STILL BEING BILLED. PLEASE HELP

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Replies (1)
Telkom
Telkom's reply03 Mar 2016, 17:49
Official
Hello nelsonnaidu,

Thank you for making contact with us. Please be assured that this matter has been escalated to the relevant department and feedback will follow.

We apologise for any inconvenience caused.

Kind regards

Mwezi

Telkom Social Media Team