Cancellation Of Contract

Good Day,<br> <br> I contacted Telkom Mobile to advise them that I would like to cancel one of my contracts which was up for renewal. They told me that I would need to go in to a Telkom Mobile Store. I went into Telkom Mobile in Lakeside Mall in Benoni on or about the 29th November 2015. I phoned to follow up on the 15th December 2015 and was told that this was still not done and that they would action same. I called again on the 24th December 2015 Ref No ***9, and was told that they are upgrading their system and can therefore not action my request to cancel the contract.<br> <br> I called again today the 4th January 2016 Ref No :- ***9 , and was told that I should call back again on Wed 6th January 2016.<br> <br> This is unacceptable service and I would like this matter resolved and the contract cancelled immediately.<br> <br> The cellpone number in question is ***. <br>