Cancellation Of Contract

After posting on hello peter Telkom replies the following. My contract is now cancelled, but they still need to refund me 4months of debit orders... Is Telkom going to assist with this?<br> <br> Hello FJKapp,<br> <br> We sincerely apologize for the inconvenience.<br> <br> Kindly note that this matter has been escalated to our Cancellation Department and feedback will follow. <br> <br> Your social media reference number is SM163044 .<br> <br> Regards<br> William <br> Telkom Social Media Team