1 reviews | Active since Nov 2015
Cancellation Of Contract
Cancelled my contract in May 2015. Followed all instruction given by Telkom and still my Debit order of R1200 is going off. 30 Emails of correspondence to various departments in Telkom and now they want me to resubmit my cancellation form. Living in Dubai now there is no possibility of going to a store and can you believe it Telkom does not have an international number I can phone. Every time they email me they say the request has been escalated. This is typical from South African Service providers. It has been 5 month now and still they have not been able to assist me. One has to threaten before anything gets done. <br> Come on Telkom you are suppose to be the leading telecommunications provider in the country!
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Cancellation Department and feedback will follow.
Your social media reference number is SM163044 .
Regards
William
Telkom Social Media Team
We sincerely apologize for the inconvenience.
Kindly note that this matter has been escalated to our Cancellation Department and feedback will follow.
Your social media reference number is SM163044 .
Regards
William
Telkom Social Media Team
