MH
Mohammed H

1 reviews | Active since Apr 2018

22 May 2018, 11:23

Cancellation of contract

ive been trying to cancel a product i app**** for online and have yet to hear back. according to the customer service only the person that can cancel this is the sales person who i spoke to. i have yet to hear from him. when i called again according to the system there was no email sent to request a call back.

why is this the only way to cancel a contract if they are not efficient enough to do a cancellation

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Replies (1)
Telkom
Telkom's reply04 Jun 2018, 13:26
Official

Hi, towhid84.

This response serves as confirmation that your query has been received. Your query has been directed to the relevant division to assist further with your request.

Your interaction reference is AI***.

Regards

Terrick

Telkom Social Media Team