1 reviews | Active since Jul 2015
CANCELLATION OF CONTRACT
After logging a complaint with telkom the last time, my case was closed without being cancelled. The only thing Telkom did was to reinstate the previous amount of r299-00. That was charged prior to my cancelling the contract. What i will not do is to waste my petrol and go to the alberton branch after such a bad service.<br> What amazes me is that these people are not even ashamed of ripping customers off, even after i posted my complaint here, they still go ahead and debit my account. i even reversed the amount debited on my account this month. <br> what worries me is that telkom is gonna refer me to debt collectors and waste my credit worthiness. i wont let them get away with this! i am gonna let that happen. i am going to refer this matter to the national consumer commision. i am not gonna pay a lawyer just to cancel a contract. And i am not gonna beg Telkom to cancel my contract. this contract expired in april and it was only for 24 months.
Kindly note we have escalated your query with our Cancellations Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM135235.
Regards
Frank
Social Media Team
***
081 180
Kindly note we have escalated your query with our Cancellations Team.
An investigation into the incident is currently underway and feedback will follow.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is SM135235.
Regards
Frank
Social Media Team
***
081 180
