AN
Anton N
1 reviews | Active since Apr 2013
02 Jul 2015, 08:46
Cancellation of Contract
On 11 May 2015 I canceled my contract with Telkom Mobile Case No ***6. I still receive invoices from them and if I phone customer care they tell me someone will phone me with the cancellation. It is now 37 days and my contract is still active. Still after countless calls to customer care no one call me back regarding my cancellation. It seems that no one at Telkom cares about their customers.
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Telkom's replyOfficial
02 Jul 2015, 09:30Hello antonnortje1,
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to the Retentions Team for them to address. Feedback will follow.
***
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to the Retentions Team for them to address. Feedback will follow.
***
Kind Regards
Tebogo Nash
Telkom Social Media
Telkom's reply02 Jul 2015, 09:30
Official
Hello antonnortje1,
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to the Retentions Team for them to address. Feedback will follow.
***
Kind Regards
Tebogo Nash
Telkom Social Media
Thank you for taking our call. Apologies for all inconveniences caused.
As discussed, we have escalated this matter to the Retentions Team for them to address. Feedback will follow.
***
Kind Regards
Tebogo Nash
Telkom Social Media