CANCELLATION OF APPLICATION WITHOUT INFORMING ME

Almost a year ago I app**** for a Telkom Landline telephonically. About over a month went by and I still did not receive a response. I then went into the Telkom Store in Musgrave Centre and one of the Assistants checked their system with my ID number and saw that my application was cancelled as there were no available lines in the area. Telkom did not even contact me via sms, telephone call or even an email to advise me as to the problem of no available lines, however, canceled my application. I was disgusted by such service. To date, I have not even received any feedback from Telkom and now I do not even know whether I should actually attempt to apply for a line again as I am not sure what service to expect.