PS
Phillip S

1 reviews | Active since Mar 2014

30 Nov 2016, 12:20

Cancellation of ADSL/ landline feedback....no response to my request

<p>On the 31st October 2016 i submitted my cancellation request in writing and despite numerous phonecalls to the call centre during the course of November, i still have not yet recieved a call from telkom to confirm my cancellation. I have moved and have been paying for a service that i no longer require or use. I also require a refund for the December component of my bill.</p> <p>Please help and provide me with the confirmation.</p> <p>Thanks</p>

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PS
Phillip S's update10 Jan 2017, 07:41
Reviewer Update

Please be advised that you have double debited my account this month. The cancellation/ settlement amount agreed on was R1017.26 .This amount was deducted off my account on the 3rd January 2017 , however the exact same amount was deducted off my account again on the 9th January 2017. Please can this amount be refunded back to me ASAP.

thanks