AG
Aadil G
1 reviews | Active since Jul 2010
23 Dec 2015, 10:29
Cancellation of Adsl in October and no response
Hi Guys <br> <br> I have submitted my forms for cancellation on the 27th October 2015 , i have received an automated reply saying \We hereby acknowledge receipt of your cancellation request."<br> <br> Until today no one has contacted me and i have been charged for my adsl again which needs to be refunded<br> <br> please sort this matter out urgently<br> <br> my number that i am quering is ***<br> <br> i only want to cancel the adsl part of my package becuase i have app**** for the LTE service that telkom offers"""
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Telkom's replyOfficial
23 Dec 2015, 10:45Hello aadilg,
We will track your application to cancel the contract and we will liase with cancellation to only remove the ADSL on the line.
We truly regret the delay. Your social media reference number is SM180862.
Regards,
Joshua
Telkom Social Media Team
We will track your application to cancel the contract and we will liase with cancellation to only remove the ADSL on the line.
We truly regret the delay. Your social media reference number is SM180862.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply23 Dec 2015, 10:45
Official
Hello aadilg,
We will track your application to cancel the contract and we will liase with cancellation to only remove the ADSL on the line.
We truly regret the delay. Your social media reference number is SM180862.
Regards,
Joshua
Telkom Social Media Team
We will track your application to cancel the contract and we will liase with cancellation to only remove the ADSL on the line.
We truly regret the delay. Your social media reference number is SM180862.
Regards,
Joshua
Telkom Social Media Team