Cancellation of ADSL

<p>I emailed my cancellation form along with a copy of my ID on 15 FEB and to date (26 April) , nobody has contacted me. Somebody SUPPOSED to contact me within 20 days of cancellation and it has been 2 months!!! I unplugged my router since I cancelled it, yet i am STILL getting billed....What's going on??</p> <p>I then went into the store to get my query escalated, and now i get a call from MBD asking me to pay my account, an amount of R1600. Where did Telkom pull this amount out from?? If they can give me a break down i will pay it.</p>