1 reviews | Active since Feb 2015
Cancellation of Account [URL Removed] #756301]
So I rep**** to the below and get Permission deny.<br> Telkom please cancel my account with immediate effect!!<br> <br> [Email Removed]<br> 10:02 AM (0 minutes ago)<br> to me <br> <br> Permission Denied<br> <br> Hi,<br> I sent this cancellation through in September.<br> I am still getting billed on this account.<br> Cancel this account immediately!!!<br> Also get the funds charge for October and November reversed.<br> I have gave sufficient time to get this cancelled and have not used this account in the passed 2 months hence me cancelling the account.<br> Why am I stil getting billed if I am done with Telkom account, why is it so hard to get an account cancelled.<br> I require a response to this by the end of today, if no reply received I will take this to Hellopeter.com to get resolved.<br> Regards,<br> Lyle Langenhoven <br> <br> On Sat, Sep 5, 2015 at 10:11 PM, Telkom Internet iDirect Team via RT wrote:<br> Telkom Internet Logo<br> Dear Customer,<br> Thank you for your email dated Sat Sep 05 23:11:27 2015 with subject: <br> Lyle Langenhoven - ***<br> You can reply to this mail at any time, but in any communication regarding this issue <br> You can do this simply by replying to this mail
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169742.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM169742.
We apologise for any inconvenience caused.
Kind Regards,
Colleen
Telkom Social Media Team
