AV
Anton V
1 reviews | Active since Jul 2015
09 Jul 2015, 05:12
Cancellation of account - deceased person
Hi<br> <br> I have on numerous occasions notified Telkom that my father passed away on 1 December 2013. Invoices were paid (despite all efforts to cancel the account) until approx March 2015. I have also sent them a copy of the death certificate, but the bills keep on coming.<br> <br> All I want is for Telkom to clear what they deem outstanding and close all accounts in my late father's name.<br> <br> Account details: DJJ van Velden<br> Account number: ***<br>
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Replies (1)Telkom's replyOfficial
09 Jul 2015, 08:42Hello agevv,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM124148.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM124148.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Telkom's reply09 Jul 2015, 08:42
Official
Hello agevv,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM124148.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM124148.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
