Cancellation Of Account

<p>I have been trying to cancel my account since the 20 March 2017. I have sent the cancellation form through 3 times as they request as per their systems and procedures. To date I have not received a response. They have suspended my account, continued to charge me and now are threathening to blacklist me. I have now taken this case to ICASA as this is the second time in 2 years I have tried to cancel a Telkom account which they completey ignore, suspend your service, then charge you for not having the service and then still blacklist you for not paying an account you want cancelled. Rather find another service provider - never use Telkom or Telkom Mobile!!!!</p>