Cancellation of Account

<p>Hi, May 2015 our Telkom lines was ****** and it has been said that Telkom will not replace the lines due to the High Risk Area we Live (Bishop Lavis/ Nooitgedacht/7490), They have sent bills each and every month since that time, we called them and they said they do not have a number for the cancellation department but i should go in to a Telkom Shop to do the cancellation we did that in the month of 31st Of May 2016 just to be specific and still the next month end until now we are receiving bills, The most annoying thing is i have also sent an Cancellation ********** this is the address they have given me on the 1st August 2016 already but still we are receiving SMS regarding the bill, how does one go about resolving this already, the account is in my Moms name: Cecelia Goolam, Account Number: ********** 40001, Services to be cancelled on Cancelletion letter: TIN ********** and ********** 065</p>