ZM
Zoliswa M
1 reviews | Active since Nov 2014
20 Jan 2016, 17:38
Cancellation of account
In almost 2 weeks ago I posted a complaint as I was unable to cancel a Telkom account and I was given a reference number SM185441 and assured that my query has been sent to the relevant Department and that they will contact me. But to this day Telkom hasn't resolved the matter or made any contact with me
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Replies (1)
Telkom's replyOfficial
20 Jan 2016, 17:45Hello zmbobo@,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference remains SM185441
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference remains SM185441
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply20 Jan 2016, 17:45
Official
Hello zmbobo@,
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference remains SM185441
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.
Thank you for allowing us the opportunity to assist further on your query.
Kindly note that this matter is currently being investigated and feedback will follow.
Your reference remains SM185441
We sincerely apologise for the inconvenience.
Regards,
Moenieb.
Telkom Social Media Team.