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hendrik G
1 reviews | Active since May 2012
01 Oct 2015, 11:43
cancellation of account
i cancelled my wifi number *** 2 months ago i now received i account for data that i diid not use and the number is still not cancelled why do i do all the trouble to go into the shop and they do not do there job i want my money back
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Telkom's replyOfficial
01 Oct 2015, 14:32Hello grundlinghendrik,
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our Retentions Team shall be in contact with you to assist.
Your social media reference number is SM151287.
Regards,
Joshua
Telkom Social Media Team
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our Retentions Team shall be in contact with you to assist.
Your social media reference number is SM151287.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply01 Oct 2015, 14:32
Official
Hello grundlinghendrik,
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our Retentions Team shall be in contact with you to assist.
Your social media reference number is SM151287.
Regards,
Joshua
Telkom Social Media Team
It saddens us to read what you have been subjected to.
Please accept our humble apologies for the frustration and inconvenience caused. Our Retentions Team shall be in contact with you to assist.
Your social media reference number is SM151287.
Regards,
Joshua
Telkom Social Media Team