NL
Nick L

1 reviews | Active since Jun 2016

07 Jun 2016, 11:06

Cancellation of 2 smartplan contracts and a 10GB data contract

<p>Cancellation of 2 Smart Plan Contracts and a Data Contract (10GB Internet Plus)</p> <p> </p> <p>For Attention: Telkom Mobile</p> <p> </p> <p>On 17 May 2016 I sent a cancellation form to *** (along with a copy of ID) requesting that my 3 contracts be terminated. I have requested that this contract be terminated with effect from 30 June 2016. I also sent a follow up emails on 20 May, 24 May, 27 May and 6 June 2016 attaching cancellation form with a certified copy of my ID.</p> <p> </p> <p>I hope to get some form of feedback from Telkom Mobile regarding the cancellation of my contracts so that I can close my accounts!</p> <p> </p> <p>Thank you</p> <p> </p> <p>Nick Lock</p> <p>***</p> <p>***</p>

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Replies (1)
Telkom
Telkom's reply07 Jun 2016, 12:42
Official

Good day nlock

Thank you for making contact with us. Please be advised that your query is being attended to. Our Mobile team till be in touch.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.