Cancellation not taking place

I submitted a cancellation request on 1 Dec 2015 and I still have not heard from Telkom regarding my cancellation. Everytime i call the only answer they can tell me is that the request has been logged. I can just see myself being billed going forward and it is a contract which has ended and i have requested cancellation, not sure why i should continue to be billed.<br> <br> Please cancel my contract ASAP and make sure I am not billed for the next month!<br> <br> Thanks