RC
Ross C

1 reviews | Active since Mar 2009

12 Aug 2016, 16:21

Cancellation not processed

<p>Hi,</p> <p> </p> <p>I cancelled my account effective 16 July due to me emigrating. I am still getting bills and the service remains operational. I have emailed and called several times, but nothing has changed. I have paid the bill up until August 8th. I will not pay the new bill that has arrived and I expect a refund on the amount paid for July 16th - August 8th.</p> <p>Do not try to call me on my SA number as I am no longer using it. Please use email only or +1 ********** .</p> <p> </p> <p>Thanks</p> <p>Ross</p>

0
Replies (1)
Telkom
Telkom's reply15 Aug 2016, 09:22
Official

Hello vanster

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our fulfillment team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,