Cancellation not done and *********** call centre

Disgusting service doesn't even begin to epitomise Telkom! Your call back service is non-existent as is the chat.Your people might as well not respond on Twitter,as one doesn't actually get resolve.Calling through does not work either as you hold on forever with eventually having your call cut off.If it your call does get answered by some miracle you're passed from department to department with no one knowing anything about cancellations or who is handling it-or you just get the phone put down on you by ***********&rude people.<br> <br> All I require is that my cancellation on number *** is done. & to ensure that the last billing I receive will be the next one (01 Feb 2016) based on my intial submission on 1 December 2015. I need this done ASAP as there are other people moving into the premises.<br> <br> I get a response via @TelkomSA that my ISP needs to cancel on their side in order to cancel the line when I already know this has been done & the ADSL line has been released on 31 December already! I don't see why my landline is not cancelled as the ADSL line is no longer in my possession or MWEB's.<br> <br> This is complete BS!! Telkom is no longer a consideration for my new home!