Cancellation not done
I sent my cancellation for the ADSL part of my line in round about 24/25 June. Today I get a call to say I owe, check my invoice and see they are still billing me. Phone them and they say they never received a cancellation.
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Replies (2)
Telkom's replyOfficial
19 Sept 2017, 07:51Good Day
Kindly inbox your affected phone number and ID number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view those details.
Kind Regards
Tumelo
Best regards,
Telkom's reply19 Sept 2017, 07:51
Official
Good Day
Kindly inbox your affected phone number and ID number so that we can be able to investigate and assist, and please make sure you select "post a private reply" when you respond so that we can be able to view those details.
Kind Regards
Tumelo
Best regards,
's updateReviewer Update
19 Sept 2017, 15:26ID *** 089
Number ***
I once again received a call from the debt collectors this morning and they were not interested in the fact that I had logged a dispute, please get them to stop calling me.
Dispute Referance ***2, the lady that helped me the second time yesterday was really helpfull and tried her best to assist.
's update19 Sept 2017, 15:26
Reviewer Update
ID *** 089
Number ***
I once again received a call from the debt collectors this morning and they were not interested in the fact that I had logged a dispute, please get them to stop calling me.
Dispute Referance ***2, the lady that helped me the second time yesterday was really helpfull and tried her best to assist.