Cancellation Not Being Effected

It is with regret that I need to complain against Telkom. I have had a rather enjoyable usage of services.<br> <br> I have initiated a mobile data package (month to month option) cancellation in February 2015, requesting that the mobile number be retained as a prepaid number. To date the cancellation process has not progressed since the first week of March 2015. <br> <br> I have given Telkom call center an ultimatum of 12pm today failing which I will initiate legal action against Telkom for not taking customers seriously. I see this as dragging customers who no longer need services to just get as much of the subscription fees out of them as possible. <br> <br> <br> <br>