1 reviews | Active since Jun 2017
<p>I Have submited my cancellation documentation to telkom on th 23rd of May 2017 for the service to be cancelled on the 30th of May, they again deducted an debit order from my account on the 1st of June and got an invoice again and a notification that they will be deducting on the 1 of july as well. I Phoned their customer call centre, they say that their cancellation department is swamped at the moment and that i will have to wait and keep paying until they have time to cancel my service. This is totally rediculous, now i have to pay for a service that i am not even there to use anymore as i have moved. This company is pefetic and luckily for the normal consumer alot of other providers offering the same services are available. </p>
HI Johannst2000
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
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keagan
Telkom Social Media Team
Best regards,
HI Johannst2000
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
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