Cancellation not actioned

<p>I completed my cancellation form 2 weeks ago via email and still have not heard of any cancellation confirmation or of my request being processed. I have tried calling the call centre who then told me to call another department, who then told me that there is no phone number for the cancellations department and that they cant help me.<br /><br />This is pretty ridiculous that a telephone provider does not have a telephone number to cancel your services. <br /><br />I have yet to recieve any contact from Telkom in regards to my cancellation request sent 18/10/2016</p>