Cancellation Nightmares

I sent a cancellation form last month for both my cellphone contacts to be cancelled, but instead Telkom has been giving me run around. Today I called a call centre hoping I will get assisted, to my surprise the call centre agent told me that she can't assist me and she can't even refer me to the person who is supposed to cancel my contracts, whilst prior to that I've been calling Telkom mobile call centre with no resolution or assistance. <br> <br> I have been with Telkom Mobile since 2011 and I was and still am, a loyal customer and I never missed any payment, and this is how they thank me when I want to cancel, I have 3 more contracts with Telkom Mobile, I think is high time I cancel all of them as they don't take good care of their valued customers. We have other alternatives as far as cellphone contract is concern, I had Vodacom and MTN contracts but they never gave me this grief I'm getting from Telkom when I cancelled with them. I think is high time I reconsider other alternatives, Telkom Sucks!